The Zoe

The Zoe

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BEAUX & ARROWS Terms of Service

 

Updated

Effective Date: 

July 19, 2018.

 

The following Terms of Service between you and BEAUX & ARROWS describes the terms and conditions on which you may access and use the BA website located at beauxandarrows.com, and related services including BA’s product rental and sale services. These Terms also apply to in-studio rentals and sales, which are part of the Services. By accessing or using any of the Services, you acknowledge that you have read, understood and agreed to be bound by these Terms. 

 

 

PLEASE READ THESE TERMS CAREFULLY. THESE TERMS MAY HAVE CHANGED SINCE YOU LAST ACCESSED OR USED THE SERVICES. BY CLICKING “I AGREE” OR OTHERWISE ACCESSING OR USING ANY PART OF THE SERVICES, YOU AGREE TO THESE TERMS.

 

 

Notice of Agreement to Arbitrate and Class Action Waiver

 

By accepting these Terms, you are agreeing to the arbitration agreement and class action waiver contained in Section 8 of these Terms below.

 

 

 

1. ABOUT THE SERVICES

 

 

A. Introduction

Through the Services, we aim to give you access to beautiful clothing and accessories suitable for portraiture and everyday wear, and to help you decide which items are perfect for you.

 

B. Mobile Charges

To the extent you access the Services through a mobile or wireless device, your carrier’s standard charges, data rates and other fees may apply.

 

C. Eligibility

Children under the age of 13 may not use the Services and parents or legal guardians may not agree to these Terms on their behalf. Children under 18 years of age but at least 13 years of age may use the Site under the supervision of parents or legal guardians who agree to be bound by these Terms on their behalf, but such children may not rent or purchase any clothing or accessories via the Services. If you are a parent or legal guardian agreeing to these Terms for the benefit of a child between the ages of 13 and 18, you are fully responsible for his or her use of the Services and the rental or purchase of any Products, including all legal liability he or she may incur.

 

D. Modification of the Services or the Terms

BA may modify these Terms or modify, suspend, or discontinue the Services at any time for any reason. However, BA will use commercially reasonable efforts to notify you of material changes to these Terms by posting a notice on the Site and/or sending an email to the email address you provided to BA.

 



 

2. RENTAL AND SALE OF PRODUCTS

 

A. General Conditions

 

The Services include the rental and sale of Products. This Section 2(A) sets out terms and conditions that apply to your rental or purchase of any Product.

 

18 YEARS OR OLDER. Products may be rented or purchased for use by individuals under 18 years of age, but we rent and sell only to adults, who may rent or purchase the Products with a payment card or other approved payment method. By clicking agreeing to these Terms, you represent that you are 18 years or older and that you are authorized to use the chosen payment method (including, without limitation, credit cards) for the purpose of renting or purchasing the Products as described in these Terms.

 

LIMITS. You acknowledge and agree that we may place limits on the rental or purchase of Products, including but not limited to restricting orders placed under a single customer account, payment card or billing or shipping address. We reserve the right to limit, cancel or prohibit any rentals or sales of Products for any reason in our sole discretion, including but not limited to availability and geographic concerns.

 

COLLECTIONS. If you do not pay the amounts you owe to BA when due, then BA will need to institute collection procedures. You agree to pay BA’s costs of collection, including without limitation reasonable attorneys' fees.

 

COMMUNICATIONS. You consent to receive communications from us, including email, text messages, calls, and push notifications, including for the purposes of notifying you about the status of your rental/purchase, sending you reminders, facilitating secondary authentication, and providing other information. We may contact you by telephone calls or text messages, including by an automatic telephone dialing system, at any of the telephone numbers provided by you. Standard message and data rates charged by your mobile carrier may apply to the text messages we send you. You may opt out of receiving communications by following the unsubscribe procedures we provide to you. 

 

B. Rentals

The following additional conditions apply to the rental of any Product.

 

RENTAL FEE. The rental fee (“Rental Fee”) for the Product will be the total of the rental fee, insurance charges and delivery charges listed on the Site for your rental of the Product. When you place your rental order for a Product, you hereby authorize BA to charge your payment card for the Rental Fee. BA will charge your payment card the amount of the Rental Fee immediately upon your rental order. A reservation of a Product on the Site is an order for the rental of that Product, regardless of how far in advance that Product is reserved. In addition, at the time of your rental order for a Product, you hereby authorize BA to charge your payment card for an amount equal to 100% of the original retail value of the Product (when new) set forth on the Site, plus applicable sales taxes; provided that BA will only charge your payment card for an amount greater than the Rental Fee as described below. Rental Fees exclude all federal, state and local taxes, GST, fees, customs, duties, levies and other governmental assessments, all of which shall be paid by you directly or, if paid by BA, shall be paid by you to BA in connection with your rental order.


CANCELLATION POLICY. You may cancel your rental order subject to the following cancellation fees and policies: 

  1. If you cancel thirty (30) or more days in advance of the delivery date, there is no cancellation fee and you will receive a full refund issued to the payment card you used for the order.
  2. Cancellation is subject to case by case basis.

 

 

 

USE OF THE PRODUCTS. You agree to treat the Products with great care, as if it was borrowed from your close friend. You are responsible for loss, destruction or damage to the Products due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear. Normal wear and tear encompasses minor stains, rips, missing beads, stuck zippers or other minor damage. If you return a Product that is damaged beyond normal wear and tear, then you agree that we shall charge you, and you shall pay, for the price for repairing or replacing the Product, as determined in our discretion, up to the Retail Value for the Product.

 

RETURN OF THE PRODUCTS; EXTENSIONS. You agree to return the Products to BA on or before the return date for the Products that are identified in the online invoice for your order. You may extend your order for a Product on the Site, or by phone to BA; provided that any extensions are subject to other orders for that Product and to pre-payment of the additional Rental Fee applicable to that Product for the period of time of the extension. Case by case basis. You must return the Product  on or before the date that the Product is due. We are not responsible for any personal or other items left in the Products or which are returned to BA in the Return Packaging. If you believe you have accidentally or otherwise sent us any such items, please contact us as soon as possible at info@beauxandarrows.com. Our staff may assist in attempting to locate such items at a customer’s request, but are not obligated to and assume no liability for doing so.

 

LATE FEES. If you return the Products late or not at all, a late fee of fifty dollars ($50.00) will be charged to the payment card you used to pay the Rental Fee or to any other payment card included in your account information that you have provided to BA for every day that you are late returning the Products, and you agree to pay such late fees, up to an amount not to exceed 100% of the Retail Value plus applicable sales tax (plus the Rental Fee). The late fee is payable for each order of Products that is not returned when due, not for each Product that is the subject of the order that is late. If you have not returned a Product within twenty (20) days after the return date for the Product, your late return will be considered a non-return and BA will charge your payment card the maximum late fee set forth in this Section 2(B), less any late fees that you have already paid, plus applicable sales tax.

 

PAYMENT OF 100% RENTAL VALUE BA will not charge you for more than an amount equal to 100% of the Retail Value plus the Rental Fee, in the aggregate, for any charges arising under this Section 2(B), excluding collection costs. If you pay RTR an amount equal to 100% of the Retail Value under this Section 2(B) and you still possess the Product, the Product is yours to keep, though on an “AS IS” basis without warranty of any kind. For the avoidance of doubt, the limitations of this clause shall not apply to the Rental Fee, which is charged separately from, and in addition to, any other charges payable by you pursuant to this Section 2(B).

 

LOST RETURN PACKAGING. If you lose the Return Packaging, you will be responsible for returning the item at your own expense by the expected return date, and providing BA with a tracking number. Also, if you lose or fail to return the item purchased, you will be charged $50.

LIMITED WARRANTIES. The following are the limited warranties BA provides in connection with Product rentals. BA’s liability to you for failure to comply with any of these warranties is limited to timely delivery of Product conforming to the warranties or a refund of the Rental Fee (excluding insurance and delivery charges) as determined by BA. See Section 7(A) below.

  • CORRECT PRODUCTS. Subject to availability, we will deliver the Products you ordered, including the specified size, color and design, on or before the delivery date for which you ordered them, except in the rare event that the Product is damaged beyond repair or there is an occurrence subsequent to the placing of the order that prevents timely delivery. In such event, we will use reasonable efforts to notify you that the Product is unavailable. If we are able to reach you, you will be entitled to choose any available rental Product to replace the unavailable Product. If we are unable to reach you, you acknowledge and agree that we may send you a replacement product of the same or greater value. Products may appear different in color and style than as displayed on the Site.
  • CLEAN AND READY TO WEAR. The Products will be cleaned and  ready to wear. BA cleans and inspects each Product with the utmost care, but use of the Product is at your own risk and BA shall not be held liable for any health-related complaints associated with any Product.
  • SIZING RETURNS. If your Product does not fit you, then you may exchange the Product in-studio before your session or weekend rental. Returning the Product in conformance with the return procedures above (a “Sizing Return”). BA will then issue you a refund (at the decision and discretion of BA) for the full Rental Fee of the Product so long as the Product, in our sole discretion, has not been worn.

 

C. Sales

The following additional conditions apply to the sale of any Product.

 

PRODUCTS ARE USED; ALL SALES ARE FINAL AND “AS IS.” You acknowledge and agree that only those Products designated by us on the Site  as available for purchase are eligible for purchase by you. EXCEPT FOR INTIMATES, SHAPEWEAR AND BEAUTY PRODUCTS, THE PRODUCTS FOR SALE HAVE BEEN PREVIOUSLY RENTED BY OTHER CUSTOMERS AND ARE NOT NEW. BA will clean and inspect the Products before they are rented to you. However, all Products are sold on an “as is” basis, without any warranty whatsoever, and all Product sales are final.

 

PURCHASE PRICE. The purchase price (“Purchase Price”) for the Products will be the purchase fee and delivery charges listed on the Site in connection with your purchase of the Products. Purchase Price is as listed on the BA website at the time of purchase, and is subject to change. BA reserves the right to alter Purchase Price, discount, or availability of any particular item at its discretion and without notice. Upon your purchase order for a Product, you hereby authorize BA to charge your payment card for the Purchase Price. We will charge your payment card the amount of the Purchase Price immediately upon your purchase order. Purchase Prices exclude all federal, state and local taxes, GST, fees, customs, duties, levies and other governmental assessments, all of which shall be paid by you directly or, if paid by BA, shall be paid by you to BA in connection with your purchase order. Purchase orders are final and cannot be cancelled.